AI From A to Z: The Generative AI Glossary for Business Leaders
Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative AI.
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4 Ways Your Contact Center Can Get Started With Generative AI
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Learn AI Skills on Trailhead
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Experts Predict How AI Could Impact Email Marketing
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The Potential of Generative AI for Salesforce Developers
Learn the fundamental principles of generative AI and what it means for Salesforce Developers.
Everything You Need to Know About AI in Customer Service
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Your One-Stop Guide to AI in Marketing
Great marketing comes from strong data, targeting, content, and workflows. AI makes them easier to create, maintain, and scale. Here’s how.
The Definitive Data Glossary for Business Leaders
Global data will double every 12 hours by 2025. This glossary of data terms will help everyone in your company understand the power of real-time, actionable data in the age of generative AI.