Personalize each shopper's journey.
82% of shoppers start their customer journey online before visiting stores. They check prices, read product reviews, and browse your competitor's website right from their mobile devices. Create a personalized, connected experience across all channels for each shopper — at scale.
Recommend the perfect product.
Provide smarter merchandise and next-best offer recommendations on your website or in emails based on customer data.LEARN MORE
Reward loyal shoppers.
Collect data from any source, creating a single view of every customer. Use it to power your loyalty programs with 1-to-1 messaging.LEARN MORE
Be with your shoppers 24/7.
Create personalized campaigns that reach shoppers in your store, online, on social media, or in your app — at scale.LEARN MORE
Create a seamless retail experience.
Enable your teams to deliver an amazing shopping experience across all touchpoints. Align marketing, store associates, service agents, and beyond.LEARN MORE
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“As marketers, we are all trying to get closer to our customers. If you can build a deeper relationship with that customer, ultimately we think we can serve them better. Salesforce allows us to do that.”
Vice President, CRM & Loyalty