Retail

Create retail marketing experiences that connect the digital and physical worlds.

Create retail marketing experiences that connect the digital and physical worlds.

Create retail marketing
experiences that
connect the digital
and physical worlds.

Retail

Create retail marketing experiences that connect the digital and physical worlds.

Create retail marketing experiences that connect the digital and physical worlds.

Create retail marketing
experiences that
connect the digital
and physical worlds.

Retail

Create retail marketing experiences that connect the digital and physical worlds.

Create retail marketing experiences that connect the digital and physical worlds.

Create retail marketing
experiences that
connect the digital
and physical worlds.

Customers: Industries: Retail

Personalize each shopper's journey.

82% of shoppers start their customer journey online before visiting stores. They check prices, read product reviews, and browse your competitor's website right from their mobile devices. Create a personalized, connected experience across all channels for each shopper — at scale.

Recommend the perfect product.

Provide smarter merchandise and next-best offer recommendations on your website or in emails based on customer data.

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Reward loyal shoppers.

Collect data from any source, creating a single view of every customer. Use it to power your loyalty programs with 1-to-1 messaging.

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Be with your shoppers 24/7.

Create personalized campaigns that reach shoppers in your store, online, on social media, or in your app — at scale.

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Create a seamless retail experience.

Enable your teams to deliver an amazing shopping experience across all touchpoints. Align marketing, store associates, service agents, and beyond.

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Fanatics

Fanatics

“As marketers, we are all trying to get closer to our customers. If you can build a deeper relationship with that customer, ultimately we think we can serve them better. Salesforce allows us to do that.”

Matthew Smith
Vice President, CRM & Loyalty
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Let's connect.

Let's connect.

Build personalized shopper journeys — starting now. Speak with us to get smarter and more predictive about your shoppers, and start bridging the digital and in-store experience.

Build personalized shopper journeys — starting now. Speak with us to get smarter and more predictive about your shoppers, and start bridging the digital and in-store experience.