Services: Support Overview

We are here to help.

Our customer's success is important to us. Salesforce Marketing Cloud has technology, programs, and expert teams in place to help you create personalized customer journeys like never before. See the information below to contact us or simply make the most of your experience with Marketing Cloud.

 

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Product Support

Get product documentation, and see resources to get the answers you need about Marketing Cloud capabilities and features. See recent product release notes, and browse quick links for multiple roles — including developers.

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Success Plans

Every Marketing Cloud customer gets the Standard Success Plan, which includes basic training to get you started. You also get access to community-based best practices and web-based support to help solve technical issues.

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Tech Support

Global technical support is more than just a call center at Marketing Cloud. We've created our global support centers to provide an international web of support that will keep your programs up, running, and profitable — at all hours of the day.

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Contact us

We want to talk to you. Call Marketing Cloud at 1-866-362-4538, or contact any of our offices.

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