Online Communities

Build communities that
inspire customer, partner,
and employee engagement.

Build communities that inspire
customer, partner, and
employee engagement.

Build communities that inspire customer, partner, and employee engagement.

Online Communities

Build communities that
inspire customer, partner,
and employee engagement.

Build communities that inspire
customer, partner, and
employee engagement.

Build communities that inspire customer, partner, and employee engagement.

Online Communities

Build communities that
inspire customer, partner,
and employee engagement.

Build communities that inspire
customer, partner, and
employee engagement.

Build communities that inspire customer, partner, and employee engagement.

Online Communities

Community Cloud

Build a rich, branded customer experience in secure, reliable, and scalable online communities. Connect users to marketing messages and customer service, as well as promotions and offers.

Increase retention.

Create personalized experiences based on customer preferences. Infuse online discussions with marketing messages to immerse customers in your brand.

Boost brand advocacy.

Build deeper customer relationships with direct customer interaction. Highlight and reward your most valuable members with customizable badges, leaderboards, and tailored experiences.

Raise CSAT.

Customers can help each other — and themselves — in rich, self-service online communities. Intelligently guide customers to the experts, articles, and support they need.

Engage new customers.

Collaborate anywhere, from any device, with powerful gamification tools. Deliver a rich, branded, and responsive mobile experience with Lightning Bolt apps that can be deployed fast.

IAVA

digital community software

IAVA

“We’re building community among the people who served our country — with help from Salesforce.”

Paul Rieckhoff
Founder and Chief Executive Officer
Iraq And Afghanistan Veterans of America
See the story

 

Let's connect.

Let's connect.

Create personalized journeys for every customer — starting now. Speak with a representative to learn everything you need to know about Marketing Cloud.

Create personalized journeys for every customer — starting now. Speak with a representative to learn everything you need to know about Marketing Cloud.