Product: Mobile Marketing | Overview



Every channel is now mobile through the adoption of mobile devices. From marketing to transactional messages, our mobile solutions put you in touch with customers’ ever-changing context, from smartphone to tablet to laptop.

Engage via Mobile Messages

Engage customers in the moment, send real-time alerts and deliver transactional notifications with easy-to-use mobile messaging. Ready-made SMS and MMS templates and a drag-and-drop interface let you create any kind of mobile message, from mobile tickets and vouchers to customer service updates and surveys. Learn More


Drive Mobile App Engagement

Your customers have dozens of apps competing for their attention on every smartphone and tablet. Increase app engagement and drive mobile commerce with targeted mobile app alerts. Take your app strategy to the next level by building on the Salesforce1 platform. Learn More

Utilise Geolocation Technology

Trigger interactions at exactly the right time and place, enhancing the customer journey with personalised mobile experiences that are triggered when your customers are within a targeted geographic range. Learn More


Connect Devices

Behind every device, there’s a customer. With connected devices, lines between the physical and digital worlds cross paths. Marketers today manage more screens and use more utility-based and traditional marketing efforts to connect with their customers than ever before. Salesforce Marketing Cloud allows customers to power connected solutions that react to online and offline customer actions in real time.


Manage the Mobile Lifecycle

Run cross-channel mobile marketing campaigns with Salesforce Marketing Cloud and manage every aspect of the customer journey with a mobile-first mindset. Run automated mobile campaigns with Journey Builder and segment your audience for highly relevant messages with Contact Builder and Audience Builder.


Build on Powerful APIs

Create and automate custom mobile marketing solutions, like personalised daily appointment alerts, order confirmations and travel updates, with mobile APIs. Power real-time interactions with your customers by integrating CRM data, marketing analytics and other business software with mobile campaigns.



Optimised Content

Managing and personalising your content has never been easier. Salesforce Marketing Cloud gives you one place to store, search, edit and personalise all of your content. Learn More 


Get Help at Any Time

With a 300+ person marketing services division, including a specialised mobile-focused team, we’re here to help. Our follow-the-sun support means you can talk to a real person 24 hours per day, seven days per week, 365 days per year. Learn More About Global Support


Seeing is Believing: Request a Product Demo

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